🔒 Guest Privacy & Trust

PRIVACY POLICY

Your privacy is important to us. Here is a straightforward explanation of what information we collect, why we need it, and how your details are kept safe.

Last Updated: September 2026 • Compliant with Digital Personal Data Protection (DPDP) Act, 2023
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Minimal Data

Only the basic details needed to book your room and assist your stay.

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No Card Storage

We never ask for or store credit cards, debit cards, or banking passwords.

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Zero Spam

Your contact information is never sold, rented, or shared with third-party advertisers.

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Your Control

Request to view, update, or delete your booking details at any time.

1

What Information We Collect

When making a reservation enquiry or booking on our website, we only ask for the essentials:

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Payment Security Note: All room advance or balance payments are completed directly via official UPI QR or at our front desk upon arrival. Our website never requests or records financial credentials.
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Why We Use Your Information

We process your information solely for legitimate hospitality services:

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How Your Information Is Protected

We employ modern security best practices to protect your data:

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How Long We Keep Your Data

We retain your booking records only as long as reasonably required to fulfill your stay and comply with statutory accounting and local guest register laws. Inactive records are systematically archived and cleared.

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Your Rights & Choices

Under India's Digital Personal Data Protection (DPDP) Act, you have full control over your information:

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Contact & Grievance Support

If you have any questions regarding this policy or wish to request data updates/deletion, contact us directly:

Nandhanam Elite Tourist Home

Kaithakod Junction, Vengallor - Mangatukavala Bypass Road, Thodupuzha East PO, Pin: 685585

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Direct Helpline +91 94477 36460
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WhatsApp Chat with Us
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Email Inquiries nandhanamelite@gmail.com
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